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Are your service agreements actually profitable?

Enter your SA revenue and costs. We'll show your margin vs. 259 contractors and calculate your pull-through revenue gap.

Benchmark data

Across 259 contractors, the median SA gross margin is 37.9%. Top quartile hits 53.5%. But 1 in 4 contractors is below 20% — and some are losing money on every agreement. The median pull-through (upsell from maintenance visits) is just 8.7%.

Your service agreement numbers

Annual SA revenue

$500,000

Direct costs (labor + materials on SA work)

$300,000

Number of active agreements

100

Pull-through rate (% of SA revenue that becomes additional repair/project work)

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Your SA profitability analysis

40.0%

Your SA margin

Above Median

$200,000

Gross profit

$25,000

Pull-through revenue

$70,000 at risk

Est. churn (~14 agreements)

Industry median margin (37.9%)$483,092 revenue needed

Top quartile margin (53.5%)$645,161 revenue needed

You need $145,161 more SA revenue at current costs to hit top quartile

If you hit top-quartile pull-through (29.6%), your maintenance visits would generate $148,000/year in additional work — $123,000 more than today.

Know exactly which agreements make money

We connect to your field software and break down margin, pull-through, and renewal rates by agreement tier, customer, and technician. Free audit.

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