The Level Index
Benchmarks for contractors
Financial and operational data from 2,200+ contractors and service businesses. See where you stand against real, sourced quartile data — not generic advice.
2,200+
Service businesses analyzed
6
Industries covered
50+
Financial & operational metrics
Free
Always
Pick your industry
Each index page is built from primary sources for that vertical — association studies, public company filings, and Level engagements.
Contractors
Most popularHVAC, plumbing, electrical, mechanical, roofing, and GC. Job margins, collection rates, billing speed, quote conversion, utilization.
Healthcare Practices
Medical, dental, PT, chiropractic, specialty. Net collection rate, days in A/R, overhead %, denial rate, revenue per provider FTE.
Restaurants
Independent + multi-unit. Prime cost, food cost, labor %, occupancy, same-store sales, hourly turnover.
Cleaning & Facility Services
Janitorial, BSC, residential. Labor ratios, pricing per sq ft, account retention, turnover, workers' comp exposure.
Staffing Agencies
Light industrial, professional, IT, healthcare. Segment GM, time-to-fill, DSO, recruiter productivity, fill rate.
Landscape Companies
Commercial maintenance, design-build, lawn care. EBITDA margin, labor cost ratios, route density, maintenance mix, H-2B exposure.
Ecommerce & DTC
Shopify, Amazon, Etsy, multi-channel. Contribution margin, CAC, LTV, return rate, ad spend efficiency, inventory turns.
Benchmark your own numbers
Use the public benchmarks. Then benchmark your own company.
Public benchmarks are useful. Your own books are where the money is. Send the number you trust least and Level will show whether it is normal, fixable, or a warning sign.
In the free benchmark review, we check:
- •your margin, cash, labor, or revenue metric against the peer range
- •whether the underlying books are clean enough to trust
- •the first operating gap worth fixing before the next month closes
We use this to prepare the benchmark before the call.
Methodology
How we built the Level Index
Primary sources
We use the leading association studies for each vertical (MGMA, HFMA, ADA, NRA, BSCAI, ISSA, SIA, ASA, NALP), public company SEC filings, and government statistics (BLS, Census, USCIS) — never repackaged blogs or sponsored white papers.
Level engagements
Layered with anonymized data from 2,200+ Level financial reviews, audits, and CFO engagements. Where Level data conflicts with industry surveys, we cite both and explain the reconciliation.
Quartile-based, not averages
Averages hide what good looks like. We publish bottom-decile, P25, median, P75, and top-decile so you can see where you rank — not just a "typical" number.
Refresh cadence
Each industry page shows its last refresh date. Operating benchmarks are reviewed quarterly. Public-company multiples refresh each earnings cycle in our Market Monitor.
Frequently asked questions
What is the Level Index?
The Level Index is a free public benchmark library covering six service-business verticals: contractors, healthcare practices, restaurants, cleaning companies, staffing agencies, and landscape companies. It's built from 2,200+ Level engagements plus published industry data (MGMA, NRA, BSCAI, SIA, NALP, BLS, and public-company SEC filings).
Where does the data come from?
Each industry page lists its specific sources. Contractor data comes from a 2,242-company multi-tenant dataset plus Level engagements. Other industries draw on the leading association studies and public-company 10-Ks for their vertical, with Level engagement data layered in where applicable.
How often is it updated?
Each index page shows its last refresh date. Most metrics are refreshed quarterly when new association data is released. Public-company comparables (in our Market Monitor) are updated each earnings cycle.
Is there a Level Index for my industry?
We currently cover contractors, healthcare, restaurants, cleaning, staffing, and landscaping in depth. We also write extensively about ecommerce, professional services, and trucking on our blog. If your industry isn't covered, the underlying CFO playbook still applies — book a free audit and we'll show you.
How is this different from the Level Market Monitor?
The Level Index covers private-company operating benchmarks (what an owner-operated business looks like). The Level Market Monitor covers public-company financials and M&A deals (what investors and acquirers pay for businesses in your industry). Together they tell you both how to operate and what your business is worth.
Simple pricing
Three tiers, one ladder.
$99-$500/mo
Bookkeeping
The clean data layer: monthly books, reconciliations, and organized financials AI can work with.
$1,500-$5,000/mo
Scale
The full AI operating layer — custom agents, weekly actions, and benchmarks to grow margin per hour.
Custom
Platform / Multi-Office
Multi-branch benchmarking and scorecards for PE-backed and multi-location groups.
Make more money with the crew you already have
Drop your info and we’ll show where your team’s time is turning into margin, where it is getting wasted, and where cash is trapped in open jobs. Free audit included.
No commitment. Real numbers, not generic advice.