The Level Index
Benchmarks for service businesses
Financial and operational data from 2,200+ service businesses. See where you stand against real, sourced quartile data — not generic advice.
2,200+
Service businesses analyzed
6
Industries covered
50+
Financial & operational metrics
Free
Always
Pick your industry
Each index page is built from primary sources for that vertical — association studies, public company filings, and Level engagements.
Contractors
Most popularHVAC, plumbing, electrical, mechanical, roofing, and GC. Job margins, collection rates, billing speed, quote conversion, utilization.
Healthcare Practices
Medical, dental, PT, chiropractic, specialty. Net collection rate, days in A/R, overhead %, denial rate, revenue per provider FTE.
Restaurants
Independent + multi-unit. Prime cost, food cost, labor %, occupancy, same-store sales, hourly turnover.
Cleaning & Facility Services
Janitorial, BSC, residential. Labor ratios, pricing per sq ft, account retention, turnover, workers' comp exposure.
Staffing Agencies
Light industrial, professional, IT, healthcare. Segment GM, time-to-fill, DSO, recruiter productivity, fill rate.
Landscape Companies
Commercial maintenance, design-build, lawn care. EBITDA margin, labor cost ratios, route density, maintenance mix, H-2B exposure.
Ecommerce & DTC
Shopify, Amazon, Etsy, multi-channel. Contribution margin, CAC, LTV, return rate, ad spend efficiency, inventory turns.
Methodology
How we built the Level Index
Primary sources
We use the leading association studies for each vertical (MGMA, HFMA, ADA, NRA, BSCAI, ISSA, SIA, ASA, NALP), public company SEC filings, and government statistics (BLS, Census, USCIS) — never repackaged blogs or sponsored white papers.
Level engagements
Layered with anonymized data from 2,200+ Level financial reviews, audits, and CFO engagements. Where Level data conflicts with industry surveys, we cite both and explain the reconciliation.
Quartile-based, not averages
Averages hide what good looks like. We publish bottom-decile, P25, median, P75, and top-decile so you can see where you rank — not just a "typical" number.
Refresh cadence
Each industry page shows its last refresh date. Operating benchmarks are reviewed quarterly. Public-company multiples refresh each earnings cycle in our Market Monitor.
Frequently asked questions
What is the Level Index?
The Level Index is a free public benchmark library covering six service-business verticals: contractors, healthcare practices, restaurants, cleaning companies, staffing agencies, and landscape companies. It's built from 2,200+ Level engagements plus published industry data (MGMA, NRA, BSCAI, SIA, NALP, BLS, and public-company SEC filings).
Where does the data come from?
Each industry page lists its specific sources. Contractor data comes from a 2,242-company multi-tenant dataset plus Level engagements. Other industries draw on the leading association studies and public-company 10-Ks for their vertical, with Level engagement data layered in where applicable.
How often is it updated?
Each index page shows its last refresh date. Most metrics are refreshed quarterly when new association data is released. Public-company comparables (in our Market Monitor) are updated each earnings cycle.
Is there a Level Index for my industry?
We currently cover contractors, healthcare, restaurants, cleaning, staffing, and landscaping in depth. We also write extensively about ecommerce, professional services, and trucking on our blog. If your industry isn't covered, the underlying CFO playbook still applies — book a free audit and we'll show you.
How is this different from the Level Market Monitor?
The Level Index covers private-company operating benchmarks (what an owner-operated business looks like). The Level Market Monitor covers public-company financials and M&A deals (what investors and acquirers pay for businesses in your industry). Together they tell you both how to operate and what your business is worth.
Simple pricing
Three tiers, one ladder.
$99/mo
Books
Clean monthly books, tax-ready year-end. Same flat rate for catch-up.
$1,500+/mo
Fractional CFO
Cash forecasting, profitability analysis, monthly strategy calls.
$3,000+/mo
CFO + Operations
Dedicated CFO, AI-native workflows, dashboards, and integrations.
Your data already tells you what to do
Drop your info and we’ll reach out within 24 hours. Free audit included.
No commitment. Real numbers, not generic advice.